Fraud Information

Be alert for any kind of suspicious emails, text messages or phone calls that request personal or financial information, especially card data. Especially watch for requests for billing address, 3 digit codes found on the back of your card or enrollment criteria/passwords for Verified by Visa or MasterCard SecureCode.  This information was not part of the information breach so fraudsters may be seeking this information to go with the information they have. REMEMBER- NEVER respond to emails, text messages or phone calls requesting this type of information. If you may have responded to this kind of request then we suggest that you contact us and we will assist you in preventing fraudulent use of your card/cards.


What is ID Theft? Identity theft occurs when your personal information, ie: name, Social Security number, credit card number or your account number is used without your permission, to commit fraud or other crimes.

ID Theft is serious crime.  How do thieves steal an identity?  Many ways, ie: dumpster diving, skimming, phishing, changing your address, stealing.

Have you ever wondered why a supermarket or any other vendor needs your social security number on their application for a “Discount Club Card”?

Don’t Be Afraid To Ask The Following:

  • Why do you need my Social Security number?
  • How will my Social Security number be used?
  • How do you protect my Social Security number from being stolen?
  • What will happen if I do not give you my Social Security number?


Never write your Social Security number on the front of your check.

Ignore e-mail or phone calls asking for account details.  If you receive a request like this, look up the business phone number or website yourself.  Do not rely on the information provided in the e-mail or phone call.  Because of Voice over Internet Protocol technology the area code shown does not reflect where the scammers really are.  If you need to reach an organization you do business with, call the number shown on your statement.  (Remember: the Credit Union will not ask you to verify personal information, we already have your information on file.

Be cautious about opening any attachments, or downloading any files, regardless of who sent them.

Review your Credit Union statement or any credit card statement as soon as you receive them for any unauthorized charges.  Maintain careful records.

Review your free annual credit report.

Use anti-virus and anti-spyware software on your computer

Be aware.  Learn other ways to avoid email scams at

If you are a victim of ID fraud contact the Federal Trade Commission at, or call 1-877-438-4338.

  • EQUIFAX: to place a fraud alert 1-888-766-0008
  • EXPERIAN: to place a fraud alert 1-888-397-3742
  • TRANSUNION: to place a fraud alert 1-800-680-7289

Copyright 2015 RIM Country Federal Credit Union. All rights reserved. Equal Opportunity Lender and Member NCUA.
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